No link or report visible yet
Ask your practice or coach first. They set up your access and decide when a report is released.
Your practice or coach provides your personal portal link. There, you can find your training plan and the results released to you. You use the portal in your browser, including on your phone.
Use the portal link supplied by your practice or coach. Keep it for your next sign-in.
Open the link given to you by your practice or coach. If you do not have a link yet, ask them for your personal access.
On your first visit, choose “Set or reset password”. Use the one-time link in your email to set your password.
Then sign in with your password. Your practice or coach decides which results and content are released to you.

Ask your practice or coach first. They set up your access and decide when a report is released.
Open your personal portal link and use its password function. Check your spam folder too. If no email arrives, contact your practice or coach.
If your practice or coach has checked your access and a technical issue remains, you can contact us. Describe the issue without including health data.