Communication & automations · Beta

Recurring work. Thought through once.

The workflow builder connects an event to the next steps: an email before an appointment, an invitation to a retest or a task for your team. You decide who the workflow applies to and what should happen when. The workflow builder is in beta.

Beta: Prepare and test workflows as drafts. Before automated use, we review delivery, consent and activation together.

Workflow draft: send an email 24 hours before an appointment
№ 01

Send a reminder the day before

An appointment is coming up: the workflow starts 24 hours beforehand and prepares the email for the athlete. The visual editor shows the trigger, audience and message together.

Workflow draft with a retest trigger and an email to arrange a date
№ 02

Arrange the next retest

When a retest is due, your workflow can trigger an email to arrange a date. You choose the wording and audience. Clinical judgement stays with your team.

Workflow draft: a birthday triggers an internal team task
№ 03

Remember birthdays as a team

A birthday creates an internal task so your team can respond personally. This workflow does not send an automatic birthday email.

Message thread with athletes
№ 04

Messages in the portal channel

The personal one-to-one channel between your team and your athletes sits in the same module as newsletters and automations. You need no other program for everyday contact.

Newsletter draft with recipient segment
№ 05

Newsletters by segment

You build segments by sport, tags or how long ago the last test was. That way you can reach, for example, everyone whose last test was some time ago. Before sending, you see who will actually receive a campaign.

AI drafts awaiting approval
№ 06

AI drafts before sending

AI can help with wording. Approval and automatic replies depend on the workflow; the AI page explains the differences and limits.

Who it suits and what comes next.

Who it’s for

Practices that want to support their athletes between tests too

For everyone who currently spreads reminders, newsletters and personal contact across several programs. Here it is all in one place.

In the workflow

Accompanies the whole history

Messages can complement athlete support. Automatic workflows are available only after review and activation; professional decisions and monitoring outstanding tasks remain with your practice.

Next step

Sounds like a fit? 45 minutes is enough.